Why agencies should use recruiters

11th August 2015 by Charlie

Why agencies should use recruiters

It's often the case in recruitment that businesses who are hiring will generally be against using recruiters. The reasons can vary and some are very reasonable while other reasons just don't add up at all.

Internal recommendations from staff makes perfect sense, as people will usually only recommend people they feel are good and who would be culturally right for the business.

One of the biggest reasons for recruiting directly is budget. Naturally businesses will allocate money for recruitment, which can quickly get used up without all of the vacancies being filled, giving some recruiting managers an excuse to hide behind when choosing not to use recruiters. That's not to say it's not a valid excuse and to be honest, it's their decision on how they choose to recruit, however no matter your personal opinion of recruiters, we offer a valuable service and a budget should not be used to diminish our importance; unless of course the business cannot genuinely afford it.

Before I go on I should clarify the main benefits for using recruitment agencies:

  • Here at Twist we like the opportunity to get under the skin of a recruitment brief
  • Screening candidates over the phone and then being able to meet them face to face allows us to put forward suitable CVs for the right jobs
  • We like to ensure that each candidate is culturally right for the agency and has the relevant experience
  • As we get a high number of relevant candidates for particular roles we like to send forward the best
  • Sometimes a business can have unwarranted bad reputations, what Twist like to do is sell our clients. This means changing the perception of some clients in the market place or promoting a change in a business proposition
  • Twist attract some of the best talent which in turn means we attract clients who might not have considered recruitment.

Let’s face it, unless you work in HR or are an in-house recruiter, recruitment is a hindrance and gets in the way of the world you were hired to do. Combine that with the perception and sometimes reality of pushy recruiters who bombarded businesses and staff with sales calls and LinkedIn messages, you get a situation where businesses or hiring managers take the decision to recruit direct to avoid the hassle of managing recruiters and the recruitment process, essentially taking a short cut.

However, ask any recruitment consultant and they will know of clients who have done this in the past and have hired people who don’t work out within months of taking them on, or even worse, they stay in the business long term with no real effect.  In the meantime, the superstar candidate the recruiter had for the business who was a Business Development pro with a track record in growing accounts is now working at a direct competitor and has repeatedly won pitch after pitch.

I’m not saying recruiters are perfect and businesses are stupid for not using them for every hire. We don’t always use Rec to Recs; however there is huge value in the service.

I guess what I’m getting at is that when deciding to recruit for a role, don’t let arrogance and money get in the way.  The difference between using a recruiter and not could be more costly to a business than the relatively small cost of a good hire over a bad one.


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